Returns Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
You must return the item within 30 days of your purchase.
- Please email
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to request a refund and we will contact you to inform you the outcome of your request.
- Mail your returned item to: 12 Brisbane St Eltham, VIC 3095
- Include in your package a signed letter stating the reason for your return and the original receipt.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund.
We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is unworn, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment Policy
Accepted Methods of Payment
- Credit Card (Through Paypal)
- PayPal
Credit Card Charges
You will be charged when you place your order. If we are not able to fulfill your order for any reason we will provide a full refund.
Shipping Policy
Turnaround
All orders are shipped within 5 Days Monday - Friday 8am – 5pm.
Free club delivery will take 4-6 Weeks, delivered to your local club for pickup.
Carriers
We use the following carriers to deliver our orders:
- Registered Australia Post
- Free Club Delivery
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Privacy Policy
This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.
What Information Do We Collect?
We only collect information that we need that is related to your order. This includes your:
- Billing Address
- Shipping Address
- Email Address
- Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
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